A computerized telephone answering system that digitizes incoming voice messages and stores them on disk or flash memory. It usually provides auto attendant capability, which uses prerecorded messages to route the caller to the appropriate person, department or mailbox. Voice mail systems may also offer directory lookup by name.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2008 The Computer Language Company Inc. All rights reserved. |
Additional Resources
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