The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. E-mail intended for a desktop mailbox could be sent to the user's PDA or turned into speech for a phone message.
Although the term is used synonymously with "unified messaging," unified communications implies real time delivery, whereas "unified messaging" can queue up messages from several sources for retrieval later. See unified messaging and text-to-speech.
Although the term is used synonymously with "unified messaging," unified communications implies real time delivery, whereas "unified messaging" can queue up messages from several sources for retrieval later. See unified messaging and text-to-speech.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2008 The Computer Language Company Inc. All rights reserved. |
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