The real-time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. E-mail intended for a desktop mailbox could be sent to the user's PDA or turned into speech for a phone message.
Although the term is used synonymously with "unified messaging," unified communications implies real-time delivery, whereas "unified messaging" can queue up messages from several sources for retrieval later. See unified messaging and text-to-speech.
Although the term is used synonymously with "unified messaging," unified communications implies real-time delivery, whereas "unified messaging" can queue up messages from several sources for retrieval later. See unified messaging and text-to-speech.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- Cisco Live! - CEO Chambers on Collaboration Business Value
- The above video clips from my handheld Flip are from John Chambers Cisco Live! keynote address today and are specifically two edits about Cisco's strategic perspective on collaboration and Web 2.0 technologies in the enterprise. In the second edit Chambers talks about Cisco's business architectural re-engineering...
- Blog posts 2009-06-30
- Unified Communications: IP Networks, Connecting People Any Time, Any Where
- Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP...
- White papers 2009-06-26
- India's IT growth to slow down in 2009
- The global financial meltdown is expected to finally reach local shores this year, dragging India's IT and IT-enabled services ITES industry to its lowest growth in five years. INDIA--The global financial meltdown is expected to finally reach local shores this year, dragging India's IT and IT-enabled services ITES industry...
- News items 2009-06-22
- Video Telephony: Completing the Picture of Unified Communications Video Telephony: Completing the Picture of Unified Communications Effectiveness
- Unified communications UC is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. IDC defines unified communications as a solution platform that adds advanced IP telephony calling...
- White papers 2009-06-17
- Visual Communications Company Delivers Scalable Solution for Unified Communications
- TANDBERG, a leading visual communications company and Microsoft® Certified Partner, provides video conferencing solutions and services worldwide. The company's customers need solutions that work with their existing Microsoft infrastructure. To meet that need, TANDBERG designed its business-quality visual communications tools to work with Microsoft Office Communications Server 2007 and Microsoft...
- White papers 2009-06-17
- Did Cisco Misstep with its SMB Play?
- Cisco's small business play yesterday was more than just an announcement of four new infrastructure and communication products. It's a reaffirmation of a basic tenant for Cisco drive value into the SMB's underlying data networks by enabling more applications to share that network. That's a smart strategy when the applications...
- Blog posts 2009-06-05
- SIP Trunking is Key to Accelerating Unified Communications Deployments
- Companies today are undergoing a significant transformation to a more global Anywhere Enterprise™. Unified communications UC is a crucial component in this evolution and organizations look to collaborate better with an extended enterprise (see Exhibit 1 on the next page). UC has the power to help companies lower the overall...
- White papers 2009-06-01
- Why Cisco can't call a bottom: Customers are still reeling
- Cisco's third quarter earnings were solid courtesy of savvy expense management, but CEO John Chambers refrained from calling a bottom. A deep dive into Cisco's customer trends reveal why: Most of the company's growth markets---India, emerging markets and advanced technologies--are still reeling. Cisco's third quarter earnings of...
- Blog posts 2009-05-07
- The Real Reason Why Acme Packet Bought Covergence
- Last week the SBC market was shaken up when Acme Packet purchased Covergence, Inc. At first glance, this would seem to be a simple consolidation play with a large competitor purchasing a smaller rival. Yet behind the scenes, Covergence gives Acme Packet some important strategic technologies that could ultimately enable...
- Blog posts 2009-05-06
- IT Manager Webcast: Platform Solution Blueprints: Unified Communications (Level 200)
- The presenter of this webcast will illustrate how Microsoft Unified Communications simplifies access to information. The presenter of this webcast shows how context, relevance, and immediacy help move from being available to being ready.
- Webcasts 2009-05-06
- Oracle Beehive Activity Starts Buzzing
- Oracle Beehive Activity Starts BuzzingOne wonders......how much overlap there is between this and Sun Java System Communications Suite. Was setting SJSCS up for a PoC around the time news of the acquisition broke, and from what I've seen so far it's friggin' great. The Sun Convergence web client is gorgeous....
- Discussion threads 2009-05-05
- Tapping Into the Power of Unified Communications Securely
- Unified Communications has become a powerful mainstream business resource, permitting rapid and cost-effective communication between internal and external staff alike. But, along with improved productivity, the use of Unified Communications software such as Microsoft Office Communications Server OCS has brought with it a new range of security threats that few...
- Webcasts 2009-05-05
- Alaska Native Corporation Saves Nearly $1 Million With Unified Communications
- Alaska-based Alutiiq offers services such as construction, security, and training for government-funded and privately funded projects around the world. The company has 6,200 employees operating out of multiple locations that span the globe. For interoffice and remote communications, Alutiiq relied heavily on separate office-based telephony systems. The segregated communications infrastructure...
- Case studies 2009-05-01
- Software Vendor Boosts Productivity for Contact Centers With Unified Communications
- Independent Software Vendor ISV ComputerTalk integrated its contact-center software with Microsoft Office Communications Server 2007 R2. With this solution, the ISV's clients gain presence awareness for their agents, as well as new IM and video capabilities beyond existing voice and e-mail channels. Now ComputerTalk can use this unified communications solution...
- Case studies 2009-05-01
- Communication Server 1000 6.0 Architecture and Upgrades Boot Camp
- Instantly save $300 off the standard course price when you register on TechRepublic, ZDNet, or BNET! Offer ends June 26, 2009.View Available Dates and LocationsIn this Boot Camp, you will get an introduction to the Communication Server CS 1000 Unified Communications Management and Common Services UCM CS ...
- Training 2009-05-01
- Introduction to Information Technology
- Instantly save $300 off the standard course price when you register on TechRepublic, ZDNet, or BNET! Offer ends June 26, 2009.View Available Dates and LocationsIn this introductory course, you will learn the basics of computers, operating systems, and communication. With the help of interactive exercises, you will learn...
- Training 2009-05-01
- MSDN Webcast: Office Communications Server 2007 R2 Architecture and Deployment for Developers (Level 300)
- Microsoft Office Communications Server 2007 R2 provides a powerful software infrastructure for communications and communication solutions development. The attendee of this webcast will learn how to efficiently and securely deploy Microsoft Unified Communications Managed API UCMA 2.0 and UCMA 2.0 Windows Workflow Activities solutions using the deployment tools that come...
- Webcasts 2009-04-29
- Unified Workflows With the OLIVE - Sametime Integration Plug-In
- Known as Unified Communications, the trend to simplify and integrate all forms of communications in business has become mainstream. IBM has publicly committed to investing $1 billion in its unified communications strategy over the next three years, integrating communications and collaboration technologies including unified telephony, voice, video, instant messaging, This...
- White papers 2009-04-27
- MSDN Webcast: Building Services That Manage Communications With Office Communications Server 2007 R2 (Part 2 of 2) (Level 300)
- Communication-enabled business processes reduce human latency by using presence, Instant Messaging IM, and voice communications to communicate with human stakeholders at the right time in the right context. The attendee of this webcast will learn how the Microsoft Unified Communications UC platform Software Development Kits SDKs provide the tools that...
- Webcasts 2009-04-22
- Cisco rolls out security upgrades at RSA
- Cisco is making a round of announcements today of new products and services that are aimed at boosting network security systems and the delivery of cloud security services. The company noted that, in these offerings, the line between client-based and cloud-based services is beginning to blur - as Cisco thinks...
- Blog posts 2009-04-21
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