Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. When sales functions are integrated with marketing and customer service, it is known as "customer relationship management" (see CRM).
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2008 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- Late breaking news: Microsoft investigates reports of Office Word 2002 SP 3 exploited in the wild
- From Bill Sisk, security response communications manager for Microsoft: Microsoft Security Advisory (953635) Vulnerability in Microsoft Word Could Allow Remote Code Execution Published: July 8, 2008 Microsoft is investigating new public reports of a possible vulnerability in Microsoft Office Word 2002 Service Pack 3....
- Blog posts 2008-07-08
- Storm Worm says the U.S have invaded Iran
- Right after the U.S Independence Day fireworks, Storm Worm latest campaign launched a couple of hours ago, is back online this time attempting to once again exploit client-side vulnerabilities, this time serving iran_occupation.exe by spreading false rumors of U.S invasion in Iran. The text reads : "Just...
- Blog posts 2008-07-08
- SAP's TV budget: more waste
- Regular readers will know that I'm pretty hard on enterprise vendors, especially when I believe they are wasting customers' money. Last month for instance I dinged Oracle for wasting money on English language advertising at Madrid Barajas airport. This morning SAP gets my attention. They are sponsoring...
- Blog posts 2008-07-08
- PlateSpin Launches PowerConvert 7.0
- PlateSpin, a recent acquisition of Novell recently announced PowerConvert 7.0, The company was quick to point out that this is the first product launch since the acquistion. Why would they go to such great lengths to mention that? They want to convince the market that PlatSpin will continue to be...
- Blog posts 2008-07-08
- Live Webcast: Reduce Your Costs and Prepare for Tomorrow with BMC CONTROL-M
- In IT, many datacenters accommodate more than one scheduling solution, often deploying one for each of their major platforms and applications. While historically this approach has offered good automation capabilities for specific platforms, it is now apparent that it is not only costly, but fails to accomplish the automation efficiencies...
- Webcasts 2008-07-08
- Ticking bombs in enterprise land
- I believe the enterprise software industry is heading for major problems. It started when I read Francine McKenna where she talks about what she sees as a doomsday scenario for at least one of the Big Four audit businesses. Francine's focus is on questioning the effectiveness of current methods for...
- Blog posts 2008-07-07
- Vodafone Portugal's iPhone 3G rates
- Vodafone Portugal's iPhone 3G ratesIphone pricing in Portugal-robberyThis is a complete hijack! Worst pricing for the iphone until now! The prices on the other carier in Portugal (Optimus/Orange) are equally insane! High pricing for the phone and really high prices each month, with little included (100 min+100SMS+250 or 500Mb of...
- Discussion threads 2008-07-07
- Segway CTO to become Apple VP of product design
- Segway CTO to become Apple VP of product designhuh?"Engadget points out another irony of the move: When asked for his reaction to the original Segway design Steve Jobs said “I think it sucks.” Funny how things change, isn’t it?"so? He probably still thinks it sucks. Just because he...
- Discussion threads 2008-07-07
- Segway CTO to become Apple VP of product design
- A post by Ãœber Administrator and Wise Segway Elder John Grohol on the SegwayChat message boards reveals that Doug Field is leaving Segway for Apple. Doug Field, the chief technology officer at Segway who heads their entire engineering team (and has since Day 1), is leaving Segway to become...
- Blog posts 2008-07-07
- Vista is "OK", says Ubuntu-converted teenager
- Vista is "OK", says Ubuntu-converted teenagerInteresting...I find this experiment very interesting. However, there are a couple observations here:1) This wouldn't really be a typical experience for a typical user. Ubuntu has to be installed and configured; would he have done this or been able to do this without...
- Discussion threads 2008-07-07
- The nightmare of buying enterprise software
- The nightmare of buying enterprise softwareIt sounds to me...like the blame lays with the salesman selling the user something he doesn't need. But then salesmen are often ill trained on what their company actually offers. Then again, the bigger the software the bigger the price and the bigger the commission.Let's...
- Discussion threads 2008-07-07
- Linux - Still chasing that elusive 1ò0market share
- Linux - Still chasing that elusive 1ò0market share.....Not buying less than 1%. 3% yes, 1% no. The problem is there is really no reliable way to count ALL the Linux machines out there, then determine which are server, super computer or desktop or embedded.Linux's strength in diversity creates a near...
- Discussion threads 2008-07-07
- Icahn, Ballmer pair up, talk Microhoo; Push to boot Yang and Yahoo's board
- Updated: Activist investor Carl Icahn and Microsoft are now in cahoots to toss Yahoo CEO Jerry Yang and the company's board of directors. Icahn says in a letter that he has been chatting up Microsoft CEO Steve Ballmer along with other key executives about how the two...
- Blog posts 2008-07-07
- How to make sweet lemonade out of sour Vista lemons
- How to make sweet lemonade out of sour Vista lemonsWhen you're locked in to a proprietary...solution you have no where else to go. It's just a matter of when do you break the cycle. With the killing of XP, I would say this would be a great time.If you upgrade...
- Discussion threads 2008-07-07
- An IT productivity horror story
- An IT productivity horror storyMiddlemen1, Speculating on your unconfirmed report, is there any love lost between the insurance companies and the independent insurance brokers? Relationships between suppliers and independent brokers tend to change over time. If the companies are after the margins of the brokers, automated communication may be the...
- Discussion threads 2008-07-07
- Microsoft's Hyper-V and Spin Marketing - the Parallels view
- Here's another take on Microsoft's announcement of Hyper-V. This time, the comments are coming from Serguei Beloussov, CEO of Parallels. Surguei appears to be taking a rather pragmatic view of the announcement and all of the surrounding hype. Here's what he had to say: ...
- Blog posts 2008-07-07
- An IT productivity horror story
- This is a story based on extrapolation from hear say where all the questions are unanswered: is a user rebellion against excessive automation coming? is there an economic national accounts consequence to this? how about a business cost? by Paul Murphy
- Blog posts 2008-07-07
- Storm Worm's Independence Day campaign
- Storm Worm's Independence Day campaignplease put in jail the owner of these sites!please put in jail the owners of these sites:dayfireworkssite.comthefireworksjuly.comwholefireworksonline.comyourfireworks.comyourfireworksstore.com"wannabe botnet masters"... Grow up, Dancho.Putting down those whom are part of the subject of your post makes you look like a myspace kid. And yes, the irony is demonstrative.RE:...
- Discussion threads 2008-07-06
- 27% of internet users downloaded music from the internet in 2008
- Shipments of CDs peaked at 942.5 mln units in 2000 and fell by 25% to 705 mln units in 2005, according to Pew Internet Project. Figures released earlier this year show that album sales fell by 9.5% in 2007, even though digital sales grew by 45% in this period. Some...
- Blog posts 2008-07-04
- Nikon announces D700: Full-frame dSLR for $2,000 less than flagship D3
- Nikon announces D700: Full-frame dSLR for $2,000 less than flagship D3I wonder how much Ms. Chen was paid by Nikon......to conveniently overlook the existance of the Canon [i]5D[/i]?The Canon is a full-frame 12Mp camera that costs several hundred dollars less than the [i]D700[/i]. It's used by a lot of professional...
- Discussion threads 2008-07-04
Neighboring Terms
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