Functional & Business Management
Applications Development Manager
OTHER TITLES: Software Development Manager; Development Manager
EXPERIENCE: 7+ years
EDUCATION: BS/BA Required
CERTIFICATION/TRAINING: CPM, PMP Preferred
JOB DESCRIPTION: Manages all aspects of the application development process for those business applications that support the administrative or operational functions of the company or the applications needed to serve customers effectively. Is involved in the direct management of project or team leaders, application development (programming) groups, database groups and user support groups. Must have thorough understanding of SDLC and able to make recommended enhancements.
Business Analyst
OTHER TITLES: B/A; Analyst
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BS/BA Required, Masters Preferred
JOB DESCRIPTION: Works with management and users to analyze, design, implement and/or support business applications and systems. Develops detailed, functional system and program specifications using structured design methodologies and CASE tools. Strengths usually revolve around communication, organization and cross-functional business and application knowledge. This position does not typically involve hands-on programming, but focuses more on system investigation and design.
Business Systems Analyst
OTHER TITLES: Systems Analyst, Application Analyst
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BSCS Required
JOB DESCRIPTION: Analyzes business systems needs working with various levels of end-users to create the logical specifications for software/hardware systems that will provide a solution for the needs of moderate to complex business problems. Performs the research necessary to create technical designs and logical functionality that will ensure that business application systems can be effectively developed and implemented to meet actual business needs. This position typically does not involve hands-on programming, but focuses on the analysis, definition, and logical design of hardware/software systems.
CIO
OTHER TITLES: VP MIS, Chief Technology Officer
EDUCATION: BS/BA Required, MBA Highly Preferred
JOB DESCRIPTION: A high-level executive position or company officer-level position with overall responsibility for the entire technology organization. Manages the strategic direction of the technology organization to best support the operational effectiveness of the organization. Manages the technology organization through several layers of senior technology management, typically with several key direct reports and a much higher proportion of indirect reports. Routinely meets with, and is at a peer level to, other C-level executives in an organization.
Configuration/Release Management
OTHER TITLES: Change Control;
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BS/BA Required
JOB DESCRIPTION: Focuses on the design, implementation and administration of development of application control programs and applications. This person will maintain documentation of all components used to build executable programs, manage the release of code to developers and document changes. Experience with stand-alone configuration management systems such a PVCS, CCC/Harvest and ClearCase. Works in conjunction with internal control groups as well as application development teams to ensure consistent and documented application development.
Information Systems Auditor
OTHER TITLES: IT Auditor; EDP Auditor; Systems Auditor
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BS/BA Required
CERTIFICATION/TRAINING; CISA Highly Preferred; CIA
JOB DESCRIPTION: Analyzes the functionality and operations of systems to determine levels of compliance with corporate standards for security, controls and data integrity. Evaluates systems and operational procedures and reports findings to senior management. May also audit and report on the volume of usage of a system and provide an analysis of the financial aspects of utilizing a large-scale computer system. Writes ad hoc report programs using fourth-generation languages and specialized audit software. Senior EDP Auditors have four to six years of experience and are associated with systems that process large amounts of financial data and with consulting groups specializing in accounting and finance.
Internet Project Manager
OTHER TITLES: Web Applications Project Manager
EXPERIENCE: 5+ years
EDUCATION: BSCS/BS MIS Highly Preferred
CERTIFICATION/TRAINING: CPM, PMP Preferred
REQUIRED EXPERIENCE: Internet-based application design and development
JOB DESCRIPTION: Supervises and/or leads the ongoing analysis, design, development, implementation and support of internet/intranet or e-commerce related system(s). Interfaces with the company's management, marketing and customer support teams to understand and execute the company's Internet strategy. Requires a strong knowledge of project management methodologies and Web technologies, expertise in leading systems-related projects and a broad functional knowledge of various business units including purchasing/procurement, distribution, customer service and marketing.
IT Consultant
OTHER TITLES: Systems Architect, Internal Business Systems Consultant, IT Business Process Analyst
YEARS EXPERIENCE: Junior 2-4/Mid-Level 5-7/Senior 8+
EDUCATION: BS/BA Required, Masters Preferred
CERTIFICATION/TRAINING: CPM Preferred
JOB DESCRIPTION: Facilitates organizational change while providing expertise on technical, functional and/or business topics during the design, development and/or implementation of automated systems. Performs business requirements analysis, recommends selection of software/hardware, develops proposals for consulting services and manages the execution of projects. Typically works in a self-directed manner that is focused on the end-system goal or end-state as opposed to specific tasks. Many times this position is oriented toward facilitating the procedural and/or system changes that are needed to achieve the desired business result, versus the hands-on technical development of the systems that produce the desired result. This position may also be more involved in changing procedural processes than strictly implementing new technology.
Manager of Business Applications
OTHER TITLES: VP Business Systems, Director of Application Development, Manager of Systems Engineering
EXPERIENCE: 7+ years
EDUCATION: BS/BA Required
CERTIFICATION/TRAINING: CPM, PMP Preferred
JOB DESCRIPTION: Primary management focus is on the implementation and usage of various vendor and/or in-house developed business applications. This position can be dedicated to specific application areas within IT, such as order entry, sales, distribution, accounting, manufacturing or MRP/ERP/CRM systems. Directs overall planning, execution and management of multiple projects enterprise-wide. Works with CIO or IT Director and senior management to determine systems development strategies and standards. Usually administers departmental budgets and manages various teams of technology professionals engaged in implementing and developing software systems to meet the needs of the enterprise.
Manager of Infrastructure
OTHER TITLES: VP of Infrastructure, VP of Operations, VP of Network Services
EXPERIENCE: 7+ years
EDUCATION: BS/BA Required
JOB DESCRIPTION: Primary management focus is on the implementation and usage of an organizations data and telecom infrastructure as well as computer operations strategy. Oversees management of the data centers, technical service centers, production scheduling, help desks, communication networks (voice and data), and computer systems operations. Directs the maintenance and support of all electronic and computerized systems; information processing equipment, and software for the acquisition, storage, and retrieval of information. Sets the direction for all information processing and communication systems and operations. Manages the enterprise's information technology budget. Works with CIO or IT Director and senior management to determine network architecture strategies and standards.
Manager of Systems Engineering
EXPERIENCE: 7+ years
EDUCATION: BSCS Highly Preferred
CERTIFICATION/TRAINING: PMP, MCSD, MCSE Preferred
JOB DESCRIPTION: Directs the development and implementation of various systems architectures, including mainframe, mid-range and PC-based systems. Systems engineering includes the configuration of data, security, resource monitoring and reporting, plus the development of specialized programs. Many times this position is involved in the strategic and tactical management of computer systems infrastructure including LAN, MAN, WAN and communications systems.
MIS Director
OTHER TITLES: IT Director, VP MIS, Chief Technology Officer
EXPERIENCE: 8+ years
EDUCATION: BS/BA Required
JOB DESCRIPTION: Directs both strategic and tactical systems initiatives to support the information systems requirements of the enterprise. Also directs all functional groups within the technology department providing information services to the organization. Interfaces with the company's executive management to carry out the company's information systems strategy, but may not necessarily be on a peer level with executive or C-Level management, and instead may report to the CIO of the organization. Oversees management of the data centers, technical service centers, production scheduling, help desks, communication networks (voice and data) and computer systems operations. Directs the maintenance and support of all electronic and computerized systems, information processing equipment and software for the acquisition, storage and retrieval of information. Sets the direction for all information processing and communication systems and operations. Guides all computer and communication systems activities within the company, providing a leadership role in the day-to-day operations of the information services functions. Manages the enterprise's information technology budget. In very large organizations, there may be several MIS Directors, each of whom has his/her own area of responsibility, i.e., Telecommunications, Computer Operations, Application Development, Data Warehouse/DB Administration and e-commerce.
Project Leader
EXPERIENCE: 4+ years
EDUCATION: BS/BA Highly Preferred
CERTIFICATION/TRAINING: PMP, CPM Preferred
JOB DESCRIPTION: Coordinates resources, project schedules, and communications for systems development projects. Requires being managerially and technically responsible for all assigned projects and having expertise in both areas. Performs both systems analysis and programming responsibilities as well as provides technical assistance and leadership. Serves as a primary liaison between user groups, project managers or systems managers and the technical staff developing the solution.
Project Manager Mid-Level
EXPERIENCE: 5+ years
EDUCATION: BS/BA Highly Preferred
CERTIFICATION/TRAINING: PMP, CPM Preferred
JOB DESCRIPTION: Defines, plans and implements the goals and milestones associated with all application development or systems implementation projects. Oversees the analysis, design, execution and support of all assigned projects, including resource planning, team selection, performance appraisals, risk assessment and budgets. Formal project management will also entail the usage of a standardized project management methodology to guide all projects in a consistent, organized and reliable manner.
Project Manager Senior Level
EXPERIENCE: 5+ years
EDUCATION: BS/BA Highly Preferred
CERTIFICATION/TRAINING: PMP, CPM Preferred
JOB DESCRIPTION: Defines, plans and implements the goals and milestones associated with all application development or systems implementation projects. Oversees the analysis, design, execution and support of all assigned projects, including resource planning, team selection, performance appraisals, risk assessment and budgets. Formal project management will also entail the usage of a standardized project management methodology to guide all projects in a consistent, organized and reliable manner.
Quality Assurance Director
EXPERIENCE: 8+ years
EDUCATION: BSCS
JOB DESCRIPTION: Directs the QA functions of the company, and provides supervision to QA Managers and Specialists for all phases of planning and execution of functional and interface QA acceptance testing. Directs the implementation, enhancement and application of quality programs and the quality of released products and all supporting product and operational documentation. Plans and directs internal and external quality audits and makes recommendations based on those audits for continuous quality improvement and adherence to the appropriate quality standards.
Quality Assurance Manager
EXPERIENCE: 6+ years
EDUCATION: BSCS
JOB DESCRIPTION: Manages and supports Quality Assurance teams, participates in the overall technology and business planning process, ensures that audit criteria and resources align with business priorities. Coordinates overall workflow prioritization and resource utilization of the department, and forecasts resource requirements. Plans the QA budget and consolidates QA project planning. Manages and coordinates status and metrics reporting to upper management, manages development and approval of automated or manual test plans and strategies and reviews test scripts and results. Knowledge of various quality concepts (e.g., Six Sigma, Total Quality Management, ISO, etc.)
Technical Services Director
OTHER TITLES: VP Technical Services, Systems Manager/Director
EXPERIENCE: 7+ years
EDUCATION: BSCS Required
CERTIFICATION/TRAINING: PMP, MCSD, MCSE Preferred
JOB DESCRIPTION: Plans and oversees the research, evaluation and integration of new technology, systems development, methodologies, data administration, capacity planning, training and technical support. Focused on strategic endeavors as opposed to current operations.
Technical Trainer
OTHER TITLES: Software Trainer, User Trainer
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BS/BA Required
JOB DESCRIPTION: Creates and executes system training plans for employees as directed by the IS Manager or other managers. Training typically revolves around desktop applications, new business applications being put into production for the first time or advanced training on specific software topics. Requires strong communication and presentation skills and the ability to work with vendors and other training firms.
Technical Writer
OTHER TITLES: Tech Writer, Documentation Specialist
YEARS EXPERIENCE: Junior 1-2/Mid-Level 3-5/Senior 6+
EDUCATION: BS/BA Highly Preferred
JOB DESCRIPTION: Works with systems analysts and programmers to create and edit application and systems documentation, user manuals, training courses and procedures. Prepares proposals and technical reports and works with project managers. Works with word processing, presentation and Web authoring applications for the creation of documentation.
Telecommunications Manager
OTHER TITLES: Data Communications Manager
EXPERIENCE: 7+ years
EDUCATION: BSCS Highly Preferred
JOB DESCRIPTION: Manages all staff and equipment associated with a company's telecommunications efforts, including satellite communications, video teleconferencing services, PBX or other phone systems. Develops strategies, selects carriers and vendors and plans, engineers, researches, and develops new telephone-oriented technologies.
VP/Director of Systems Engineering
OTHER TITLES: VP Architecture, Architecture Director
EXPERIENCE: 7+ years
EDUCATION: BSCS, BSEE Required, MIS Highly Preferred
CERTIFICATION/TRAINING: PMP, MCSD, MCSE Preferred
JOB DESCRIPTION: Directs the development and implementation of various systems architectures, including web, mainframe, mid-range, and PC-based systems. Systems engineering includes the configuration of platforms, development technologies, middleware, EAI, data, security, resource monitoring, and reporting plus the development of specialized programs. Directs and manages the strategic and functional architecture of the organizations as necessary to meet the companies technology initiatives. Must have a diverse experience level in development technologies(e.g. .net, J2EE), middleware(e.g. CORBA, Tibco, EAI), OO development methodologies, data and database management(Database, Data-warehousing, etc.) Works with all technology groups throughout the organization to assure compliance with company standards for technology solutions.
![]() | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2008 The Computer Language Company Inc. All rights reserved. |
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