The Bar Is Set Low
The user interface is the most important, yet least-understood area in the computer industry. Every application has only a handful of basic functions that users need all the time, yet they are often buried in arcane submenus that must be memorized. Worse yet, once bad examples are set by major vendors, others follow like sheep. Since popular applications are often hard to learn, users have come to expect that using software has to be difficult, when in fact, it could be downright simple if educated designers were involved.
Users Are Reluctant to Change
Because of the steep learning curves people have endured in the past, many are loathe to change applications. While the software industry constantly touts "productivity gains" for every new product, the lost hours figuring out how to do something, combined with the gun-shy reluctance to actually try a different product that might really be an improvement hardly enhance productivity. If we are to make computers more usable for the masses, the user interface and online documentation must be given much greater attention. See RTFM, naming fiascos, Freedman's law, Web rage and HCI.
Give Us a Break!
These delightful names were chosen for the folders on a digital camera's memory card. Wouldn't names such as Still, Moving, Audio, and Email be slightly more to the point. Hello-o-o-o-o-o-o! This insanity is perpetrated by countless vendors.
Give Us Another Break!
We may have high-tech flat panel TVs in the 21st century, but we still have to contend with dopey button naming. The salvation for family members using this TV remote was to attach labels that made sense out of P.Size, S.Mode and P.Mode.
Wretched Design
Quite common on inexpensive remotes, the Power On/Off button is next to function buttons, such as the Stop button on this DVD control. Also common are all the buttons jammed together in a uniform, columnar matrix so that it is impossible to quickly press a button by feel in a dark room.
Great Design
Much of the iPod's enormous success is attributed to its simple user interface, which is controlled entirely by the click wheel. Originally rotating, and later changed to stationary and touch sensitive, the wheel is clicked and also scrolled by moving a finger around it.
It Can Change World History
Nothing could better highlight the importance of a user interface than the U.S. presidential election of 2000. The confusing punch card ballot used in Palm Beach County, Florida caused thousands of voters to vote for Buchanan rather than Gore or Bush, and the presidency hinged on the results. Is a ballot a user interface? You bet, because any designed interaction between man and machine is a user interface, and this one people will remember in the history books!
![]() | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- QtWeb Internet Browser 3.2 (Windows)
- QtWeb is a fast, secure, compact and portable web browser with some unique user interface and privacy features. QtWeb is free, non-commercial and open source project based on Qt framework and WebKit rendering engine used in Safari and Chrome. Major Features: customizable user interface; privacy and security features; lightweight, fast...
- Software downloads 2009-11-28
- Max/MSP/Jitter 5.1 (Mac)
- An interactive graphical programming environment for music, audio, and media. Max is the graphical programming environment that provides user interface, timing, communications, and MIDI support. MSP adds on real-time audio synthesis and DSP, and Jitter extends Max with video and matrix data processing.
- Software downloads 2009-11-28
- Modul8 2.6 (Mac)
- Modul8 is a revolutionary MacOS X application designed for real time video mixing and compositing. It has been designed for VJs and live performers. Created by professional VJs and developped by real time imaging specialists, all coming from the video game industry, Modul8 offers a state of the art user-interface...
- Software downloads 2009-11-28
- iTube Grabber 0.9.19 (Mac)
- iTube Grabber enables you to capture almost any audio and/or video stream. Most video streams are in Flash Video format and cannot be played by with QuickTime by default. If wanted iTube Grabber can automatically convert to several formats and presets (iPod, iPhone, MP4, MPEG, ...) With the very intuitive...
- Software downloads 2009-11-27
- Easy Flash Maker 1.6 (Windows)
- Flash Maker is a Flash album creator to make animated photo slide show with SWF file as the output format. It transforms your digital photo collection to Macromedia Flash file format SWF which you can share your memorial moments with your family or friends on your own homepage, post on...
- Software downloads 2009-11-26
- NaviCoder IDE Lite for Java 2.2 (Windows)
- NaviCoder IDE Lite for Java is an Integrated Development Environment IDE for Java developers. It allows you to compile and debug your Java program from the editor environment, as well as browse through your classes. You will get all the tools you need to create professional programs: project management, wizards,...
- Software downloads 2009-11-26
- SEE Finance 0.9.7a (Mac)
- SEE Finance is a new personal finance manager for Mac OS X. Whereas many personal financial managers compromise function for form, this software offers comprehensive financial management with an elegant user interface. SEE Finance allows you to track and monitor all your income and expenses quickly and easily. With SEE...
- Software downloads 2009-11-26
- KVideoPages 1.8.01 (Mac)
- KVideoPages is a powerful application Mac OS X to convert video and publish web-page. KVideoPages creates QuickTime movies can be included in a web page Allowing visitors to your website to experience media seamlessly inside their browser. This is accomplished by adding some HTML to your web page that tells...
- Software downloads 2009-11-26
- Smart Math Calculator 2.2 (Mac)
- Smart Math Calculator is an easy-to-use math calculator that immediately computes the result as you type a math expression. It allows multiples math expressions at same time. It also allows defining your own variables and functions. It has a beautiful user-interface that conveniently allows you to directly edit the expression...
- Software downloads 2009-11-26
- Converber 2.2.1 (Windows)
- A powerful unit converter that helps make easy conversions between 1324 various units of measure in 38 categories. Converber converts everything from length and force to flow and temperature. Features include: - Gives immediate access to all categories or single category - Favorites menu to bookmark your frequently-used conversions -...
- Software downloads 2009-11-25
- IconCool Studio Pro 7.02 Build 91125 (Windows)
- IconCool Studio is an absolute solution to create, edit, convert, extract 32-bit icons or cursors. Featured with powerful marquee operation, new gradient effect creation, visible filter and effects operation, color management, convenient shortcut key operation, friendly and clear user interface and supporting multi-format images import and export function, IconCool Studio...
- Software downloads 2009-11-25
- Prosopagnosia 1.3 (Mac)
- Swedish software companies Dessibelle and Graphiclife are happy to announce Prosopagnosia for Mac OS X. Prosopagnosia is the missing link between the Faces feature in iPhoto 09 and the user's address book to ensure correct tagging of pictures uploaded to Facebook. Prosopagnosia matches the names of the people tagged in...
- Software downloads 2009-11-25
- ZIP Password Recovery Magic 6.1.1.84 (Windows)
- ZIP Password Recovery Magic is an easy-to-use program that can help you to recover lost passwords for zip archives. ZIP Password Recovery Magic provides brute-force and dictionary recovery methods, you can pause and resume recovery job easily. ZIP Password Recovery Magic has an easy to use interface. All you need...
- Software downloads 2009-11-25
- Bible Touch NBLH for iPhone 1.0.6 (Mobile)
- Bible Touch NBLH for iPhone is a simple yet robust native application that includes the entire Nueva Biblia Latinoamericana de Hoy Spanish translation. Bible Touch NBLH for iPhone features an intuitive iPhone-like interface and lightning-fast word searches. This version of Bible only contains one translation in order to minimize licensing...
- Software downloads 2009-11-24
- Oxygen Phone Manager II for Nokia Phones 2.18.8 (Windows)
- Oxygen Phone Manager is the most complete software tool for managing the content and settings of a Nokia cellphone from a personal computer. It is compatible with nearly all currently available models of Nokia and can communicate with the phone through different types of connections: a cable, InfraRed or Bluetooth...
- Software downloads 2009-11-24
- Driving Dimensions for Google SketchUp 1.2 (Mac)
- LEDAS Driving Dimensions for SketchUp is a plug-in for parametric modification of 3D geometric models in very simple and intuitive way. With Driving Dimensions one can modify any dimension (length, distance, radius, or angle) in any SketchUp model in just one click. All driving dimensions set in one model are...
- Software downloads 2009-11-24
- chromeTouch 1.5 (Windows)
- The program enables a touch based user interface. One-click anywhere on the page would enable the scroll mode and clicking again would disable the scroll mode. Once the scrolling mode is enabled the mouse movement can scroll the page.
- Software downloads 2009-11-24
- Phone Amego 1.1.2 (Mac)
- Phone Amego provides Caller ID, Address Book, Google Voice, and Bluetooth phone integration in Leopard and beyond. Features: On screen caller ID with optional voice announcement Dial calls directly from your Address Book or selected text Create an Address Book contact from received caller ID with one click ...
- Software downloads 2009-11-24
- A Better Finder Rename 8.42 (Mac)
- A Better Finder Rename is the most complete renaming solution available on the market today. That's why, since 1996, thousands of hobbyists, professionals and businesses depend on A Better Finder Rename to organize and maintain files. A Better Finder Rename's user interface supports complex renaming tasks without sacrificing ease and...
- Software downloads 2009-11-24
- Impromptu 2.1 (Mac)
- Impromptu is a programmable AudioUnit host. A powerful environment for creating AudioUnit graphs of arbitrary complexity with precise programmatic control over individual AU nodes. Musical material can be precisely scheduled for performance by any AudioUnit instrument node and parameters, program changes and presets can be programmatically changed on-the-fly as well...
- Software downloads 2009-11-24
Neighboring Terms
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Save time with automated shipping solutions
-
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
- Visit the UPS Business Essentials Guide
- Reduce risk. Reduce complexity. Increase reliability.
-
A simplified IT environment isn't just less complex. It's also more reliable. Standardize on a single Linux platform with SUSE Linux Enterprise from Novell, and get the world's most interoperable Linux
- Learn more >>
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.

- Learn more about the free, six-month trial offer>>
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study








