Products that remain unsold on a dealer's shelf or unused by the customer.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- SAP and Siemens: kiss and make up?
- The other week news broke that Siemens planned to can its estimated €40 million plus annual maintenance agreement with SAP. What a difference a few weeks makes. According to a press release issued by SAP: SAP...today announced that Siemens AG, a global leader in electronics and electrical engineering, has...
- Blog posts 2009-10-22
- News to know: Bing-Twitter; Net Neutrality; eBay; VMWare; Nook; Win7
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Larry Dignan: Microsoft lands Facebook, Twitter deals for Bing Sam Diaz: Tweets on Bing: Watch out for more noise,...
- Blog posts 2009-10-22
- SaaS: Shelfware as a service?
- Think the conclusions are a bit flawedI think we can all agree that SaaS saves operational expenses, increases agility and improves the user experience. I don't think the fact that Salesforce.com has been successful can be held against the category.The shelfware point is a bit more subtle. The...
- Discussion threads 2009-10-21
- SaaS: Shelfware as a service?
- Software as a service is portrayed to be the future of information technology, but it isn't quite the cure-all it's cracked up to be. Shelfware and lock-in may not save you a lot of money. That's the message from Gartner analyst Rob DeSisto. Here's...
- Blog posts 2009-10-21
- Art of the software deal can get messy
- Software buyers and vendors are increasingly butting heads amid a budget squeeze and increasingly aggressive sales tactics, according to Gartner. In a series of presentations at the Gartner IT Symposium in Orlando, analysts walked buyers through a few negotiating tactics with the likes of SAP, Microsoft, Oracle,...
- Blog posts 2009-10-20
- Successfactors: Execute, Execute, Execute!
- Successfactors SFSF the Strategic Human Capital Management/people performance software as a service company I last wrote about in June, today expanded their scope to embrace 'Business Execution Software', which is now the strap line under their company logo. As Larry Dignan covered here...
- Blog posts 2009-09-10
- Oracle cranks up some prices 40%
- I have this imaginary letter in my head from Oracle to customers that goes something like this: Dear Customer You don't need me to tell you we're in the teeth of the worst recession in living memory but as you know, we at Oracle...
- Blog posts 2009-07-17
- Cutting software maintenance costs 101
- Cutting software maintenance costs 101agreedI am no fan of vendors charging clients for unused products. Many clients of mine have taken this for granted, although they certainly haven't like it. Good suggestions, Larry.Drop your maintenance after 1 yearIt makes no sense to have a 18% maintenance contract on an MRP...
- Discussion threads 2009-05-12
- Cutting software maintenance costs 101
- Maintenance and support costs are increasingly gobbling up more of your IT budget despite the occasional bone thrown to you from your friendly neighborhood software vendor. The larger question is what can be done about this maintenance inflation. Luckily Forrester Research has a few answers. ...
- Blog posts 2009-05-12
- Rimini Street chief: Where's the maintenance cost 'peace dividend'?
- Enterprise software maintenance and support---the cash cow that keeps giving---has becoming a hot topic amid an economic downturn that has customers questioning a never-ending stream of price increases. Rimini Street is at the forefront of taking advantage of some of this ire. Rimini Street, a third party...
- Blog posts 2009-05-12
- Enterprise software: are customers being pressured so vendors can make their numbers?
- James Governor calls enterprise software sales a "pathology." ZDNet colleague Michael Krigsman calls it "ugly enterprise software sales tactics." Either way, both are calling enterprise software vendors on the carpet for foisting expensive solutions on customers that may not need all that application power. The instigator in...
- Blog posts 2009-04-21
- Taking the pulse of Oracle customers
- R 'Ray' Wang, Forrester analyst and often a firm buyer advocate has brought out a report suggesting that demand for Oracle applications ' The Red Stack' remains strong. From the report: Though recent survey results in Forrester’s latest Business Data Services Software Survey of 1,104...
- Blog posts 2009-03-17
- Jive talking: Easy to underestimate effort required to get people engaged
- Oliver Marks and Larry Dignan both have a take on Jive Software's Social Business Suite 3.0 announcement. As Oliver says, we talked at length about the topic last evening. On the one hand this is unquestionably a brave move. Carving out a new category, complete with TLA...
- Blog posts 2009-03-10
- HP's SaaS PPM solution
- A Relevant and Robust Offering for today's IT organizations I had a chance to speak with Marc Olesen â€" VP SaaS for HP Software and Solutions recently. We discussed HP’s offerings in the Project Portfolio Management PPM and IT Management spaces. Background: HP’s software...
- Blog posts 2009-01-05
- Where to next for ERP et al? (part 1, SAP)
- With a Gartner probability of 0.9, I guarantee that what follows is not how things will turn out. At least not exactly. Paul Greenberg's post casting the enterprise CRM runes for 2009 provides the perfect springboard for something I've been thinking about since the middle of the year. Where the...
- Blog posts 2008-12-02
- IT failure: The definition game
- What does IT "failure" actually mean? While this question should be easy to answer, many discussions on the topic become little more than word games. Simple metrics. Some observers, including myself, begin their analysis of failure with three criteria. We ask whether a...
- Blog posts 2008-09-17
- IT failures and social media
- Shel Israel, co-author with Robert Scoble of the influential book on blogging, Naked Conversations, recently interviewed me regarding social media and IT failures. I used the interview to consolidate my views on several IT failure-related issues. Here's a summary of the interview; the topics are Shel's, but...
- Blog posts 2008-03-17
- 5 ways to fail at IT training
- Lousy training, change management, and documentation are among the top failure-inducing mistakes that IT implementation teams perpetrate against their projects. As I've said in the past: To be successful, users must understand the project’s goals, status, and impact on their jobs. Many projects pay too...
- Blog posts 2008-03-13
- The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation - A Perfect Match
- Static analysis offers the ability to find bugs before software is run, improving code quality and dramatically accelerating the availability of new applications. But excessive false-positive results are the main reason why many source code analysis products quickly become shelfware after a few uses. Now, a groundbreaking new use of...
- White papers 2008-02-01
- The case of the missing iPhones
- The case of the missing iPhones#2 is on the moneyArrests in NY over the theft of 300 iphones enroute from Valley Stream, NY (that's near Kennedy Airport) to Hong Kong confirms there's a gray market in iphones.How the NY shipper ended up with 300 of these for export to a...
- Discussion threads 2008-01-25
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