See sales force automation.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2008 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- Intacct reports record growth: the analysis
- The other week, I started compiling a spreadsheet that shows the relative pricing for SaaS accounting style applications. It's not meant to be sophisticated but provide an indication of the range of solutions and pricing models offered in this segment of the SaaS market. To my eternal shame, I omitted...
- Blog posts 2008-07-30
- Sales Force Automation Comparison Guide
- Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA Sales Force Automation solution. But due to the sheer number of features that most SFA solutions contain, researching your options can be a time-consuming task. Inside CRM has done a lot of the...
- White papers 2008-05-15
- On-Premise CRM Comparison Guide
- If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...
- White papers 2008-05-14
- TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
- The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship Management CRM, Field Force Automation FFA, and Sales Force Automation SFA, to the organization's mobile workers and provides robust security and centralized management,...
- Webcasts 2008-04-04
- Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution
- Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a number of different activities such as market surveys, asset tracking and merchandiser audits to gather customer and market...
- Case studies 2008-01-11
- CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
- In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard CRM and custom tables for analysis across a wide variety of...
- Case studies 2008-01-01
- Could, should Adobe follow in salesforce.com's platform as a service (PaaS) shoes?
- IDG News Service's Juan Carlos Perez has published what is probably one of his best works ever, this one an interview of Adobe CEO Bruce Chizen (also, see Reuters' coverage of Chizen's webifications plans). The questions Perez asks are absolutely spot on. For example, he asks: It...
- Blog posts 2007-10-19
- LongJump debuts Web applications catalog
- LongJump has joined the parade of companies building development platforms and marketplaces for collaborative, Web-based business applications aimed at SMBs. At DEMOfall 07 the company launched 14 applications ranging from customer service to human resource management. User can customize applications and offer them through LongJump's catalog. To...
- Blog posts 2007-09-24
- SAP's challenge to NetSuite, Workday and salesforce.com
- This week SAP finally introduced its on demand Business ByDesign suite, aimed at the mid-market (companies with 100 to 500 employees) and starting at $149 per per month per user but with a $54 a month option for a set of five users with limited usage of the software. ...
- Blog posts 2007-09-20
- La Poste Implements Solution to Better Understand Customers
- The company wanted to understand customers better and share knowledge among the players in the customer relationship (sales force, customer service, marketing) through all sales channels and structure and standardize sales processes nationally. The challenge was to implement a global Customer Relationship Management CRM tool able to manage customer processes...
- Case studies 2007-09-01
- Will the electric utility be your server hoster? Or will Amazon be our electric utility?
- On the heels of last week's coverage where I pointed out how the Uptime Institute's chief analyst Bruce Taylor had referred to salesforce.com as being unethical because, in his estimation, the CRM/SFA service provider experience two avoidable datacenter outtages in 2006, I've been e-mailing back and forth with salesforce.com APEX...
- Blog posts 2007-08-21
- Ulysses (zip)
- The Ulysses CRM Suite is a comprehensive and proven solution for organisations that have a contractual commitment or SLA Service Level Agreement to support their customers. Ulysses is ideally suited to small and medium sized service orientated organisations. Service management features includes Contract management, Scheduling, Escalation, SLA monitoring, Billing and...
- Software downloads 2007-07-30
- Is Google the black hole at the center of the net?
- Another day, another announcement about Google pulling the net into its gravity well. Salesforce.com and Google have announced an integration that tightly couple AdWords campaign management into the popular CRM/SFA tool. It's a natural fit and I'm trying not to feel all creepy about this but...Phil Wainewright has a solid...
- Blog posts 2007-06-05
- SAP CEO: We are not arrogant, we are the market leader
- SAP CEO Henning Kagermanns Sapphire keynote see ZDNet coverage of the event didnt reveal any surprises. SAP is riding high after a good quarter and feeling confident in its ability to deliver on its ambitious strategy to establish enterprise SOA across its product line and enter the on demand application...
- Blog posts 2007-04-25
- BMC focuses on taming IT infrastructure
- BMC Software may not be a widely recognized software brand, but the company is making a name for itself in business service management. In the most recent quarter, sales grew about 30 percent, according to company CEO Bob Beauchamp. A recent Goldman Sachs survey of C-level executives on IT spending...
- Blog posts 2007-03-14
- Video: eBay's Chief Disruption Officer: UI to eBay's "commerce operating system" could be left to others
- Meet Max Mancini. Although hes not a newcomer to the eBay family, he does have a new title at the commerce giant: Senior Director of Disruptive Innovation. Its the first time Ive ever heard of such a title (although why not just make it CDO: Chief Disruption Officer?) and a...
- Blog posts 2007-03-05
- DEMO 2007 kicks off with innovation showcase
- DEMO 2007 is about to kick off. The topic for the morning session today is "Wheres the innovation? Everywhere!"Presentations by the following companies:Kauffman Innovation Network – the iBridgeNetwork – a non-profit portal desinged to connect innovations coming out of university research with the world of business opportunity.ZINK Imaging –...
- Blog posts 2007-01-31
- Where salesforce.com's sale automation leaves off, OpenAir picks up automation of the resulting project
- Weve got some video that goes with this post. The text below covers ground thats not covered in the video. But if you want to go straight to the video anyway, click here.Yesterday, on the heels of my visit to a regional salesforce.com event in Boston, I wrote about one...
- Blog posts 2007-01-30
- Salesforce.com
- In 2000, Salesforce.com started selling a basic CRM solution delivered via the Internet. The company was swimming against the tide. Businesses, especially large enterprises, werent disposed to giving up control of their applications and infrastructure to a startup with outspoken and sometimes bombastic CEO Marc Benioff, who proclaimed the "end...
- Blog posts 2007-01-19
- ListGrabber Standard (exe)
- Manually entering contact information into a CRM or SFA system is a tedious and distracting task to busy sales professionals. eGrabber's contact capture technology automatically recognizes and reads the contact information on Web pages, online directories, in email signatures, documents, spreadsheets, etc and transfers them instantly into your database (ACT!,GoldMine,Outlook)....
- Software downloads 2006-12-19
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