(Quality Of Experience) A subjective measure of performance in a system. QoE relies on human opinion and differs from quality of service (QoS), which can be precisely measured. For example, a person's reaction to listening to music through headphones is based not only on the frequency response of the system and the speakers, but the comfort of the unit and the individual's hearing sensitivity. See MOS and QoS.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- IP Security Management (IPSM): BLC 6000 Multi-Service Access Platform
- This paper provides a general overview of Occam Networks' BLC 6000 multiservice access platform IP Security Management IPSM capability. Innovations that simplify network operations and deliver a higher Quality of Experience QoE to subscribers are necessary if service providers plan to remain competitive. Occam Networks understood this when, in 2000,...
- White papers 2009-04-01
- Preserving Video Quality in IPTV Networks
- Growing numbers of service providers are implementing video services over IP networks, and discovering the unique challenges of providing a high quality of experience QoE to subscribers. Delivering consistent QoE in packet-switched networks can be a complex proposition due to the high sensitivity of video traffic to packet loss, as...
- White papers 2008-11-01
- Intelligent Optimization: Advancing Optimization in 3G Networks to Enhance Service Quality, Network Efficiency, and Business Performance Through User-Centric Data Analysis
- Managing network complexity, accommodating greater numbers of subscribers, improving coverage to support data services (e.g. email, video, and music downloads), keeping up to speed with fast-changing technology, and driving maximum value from existing networks - all while reducing CapEX and OpEX and ensuring Quality of Service QoS for the network...
- White papers 2008-07-01
- QoS, QoE & Total Customer Experience
- Business success requires productively and simply leveraging an increasingly rich menu of IP network-based Multimedia, Internet, Communications and Entertainment MICE capabilities. Due to the sophistication required to provide, support and manage MICE capabilities they are often purchased as services from a service provider. Because MICE services are critical to business...
- White papers 2007-07-27
- TechNet Webcast: Delivering High-Quality VoIP Using Communications Server 2007 (Level 200)
- The presenter of this webcast gives an introduction to Microsoft Unified Communications UC Quality of Experience QoE, an innovative approach to ensure that all users experience the best possible quality of Voice over Internet Protocol VoIP-anytime, anywhere. The attendee will learn how QoE in Microsoft Office Communications Server 2007 combines...
- Webcasts 2007-04-26
- A Practical Roadmap to Higher Quality
- Understanding quality and cost in accordance with a set of interrelated business processes also serves to dramatize their core roles in measuring and directing IT efficiencies. For instance, quality metrics directly impact such ITIL disciplines as Incident, Problem and Availability management, Service Level Management, Capacity Management, and even basic Help...
- White papers 2006-01-01
- Quality of Experience (QoE) of Mobile Services: Can It Be Measured and Improved?
- The ultimate measure of a network and the services it offers is how subscribers perceive the performance. Quality of Experience QoE is the term used to describe this perception and how usable the subscribers think the services are. With the growth of mobile services, it has become very important for...
- White papers 2004-10-01
- Defining IP Telephony Quality Metrics
- As IP telephony solutions gain more features, organizations are having trouble defining metrics for measuring the end user quality of experience QoE. In a report published today (client-registration required), the META Group's Bjarne Munch advises that before deploying IP telephony, organizations should first come up with a list metrics based...
- Blog posts 2004-08-26
- QOS, QOE and Total Customer Experience
- Business success requires productively and simply leveraging an increasingly rich menu of IP network-based Multimedia, Internet, Communications and Entertainment MICE capabilities. Due to the sophistication required to provide, support and manage MICE capabilities they are often purchased as services from a service provider. Because MICE services are critical to business...
- White papers
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