See NOC.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- Cloud Services and Cloud Infrastructure: The Critical Role of High-Performance Networks
- Juniper is uniquely qualified to provide the network infrastructure for cloud computing. Based on one's breadth of experience across service provider and data center networks, and the depth of innovation across silicon, systems and software, one has proven the ability to tackle the tough challenges at the economies of scale...
- White papers 2009-10-01
- DIRECTV, Inc. Continues to Drive Improvements in Customer Service and Sales Processes
- DIRECTV, Inc. wanted to reduce reliance on a paper-based process for tracking sales and pipelines, which resulted in agents having outdated information and streamline contact center operations to eliminate duplicate calls to multiple locations and to accelerate service. The challenge was to empower a geographically-dispersed sales force with tools to...
- Case studies 2009-10-01
- Outsourcing picks up for smaller enterprises
- The outsourcing market has traditionally been perceived as something only the larger enterprises entertain. Research from Computer Economics suggests that as the large enterprise business has become tougher, the outsourcing companies are getting better at reaching the smaller and mid-sized market. The reports...
- Blog posts 2009-09-30
- IT support: Cut the jargon or find another job
- Zack i agree with you to a pointWhat i find missing from your article is the fact that staff customers etc. Can be very rude. I work for a small business about 50 employees total. All but myself and the ceo are female. When the come to me for something...
- Discussion threads 2009-09-15
- Saudi Postal Service Centralizes IT Operations and Support, Enhances Service
- IT is business-critical for Saudi Post, an organization that relies on technology for effective and efficient delivery of high-quality and modern postal services. The IT department saw itself as a reliable service provider that met and exceeded customers' needs, and IT management knew that processes, people, and the IT service...
- Case studies 2009-09-01
- Two Global Firms Save More Than $500,000 Through Virtualization and Volume Licensing
- Global training and consulting firm, FranklinCovey Co., and global retailer, FranklinCovey Products, took advantage of a Microsoft Enterprise Agreement and Hyper-V virtualization software to reduce software licensing costs while expanding capabilities. They upgraded to the Enterprise CAL Suite and used Windows Server 2008 Datacenter with Hyper-V to create separate virtual...
- Case studies 2009-09-01
- TORO National Support Network
- TORO's contact center handles an average of 300 calls per day and it needed a cost-effective solution that would improve its operations. Download this case study to see how they partnered with NEC and how NEC's UC for Business contact-center solution improved productivity both inside and outside of the...
- Case studies 2009-08-21
- Apple's massive new data center portends a cloudy future
- I believe that if you look at Apple past historiesin terms of retail outlets and resellers, convetions, et cetera, in which Apple has cut all support for those venues and have undertaken those segments themselves, my guess would be is that they are planning to host everything that is outsourced...
- Discussion threads 2009-08-19
- Panel: too much to lose by moving to generic services and cloud?
- It's basically the same pattern . . .It's basically the same pattern I've seen all the time: New technology comes around, people clamor over it and predict it will replace the "old" tech, the old tech ends up being better than the new tech in some ways, and they end...
- Discussion threads 2009-08-10
- Epson Stylus NX515 (printer/copier/scanner)
- The Epson Stylus NX515 All-in-One printer represents a sweet spot for vendors. The $150 price tag seems to be just the amount of money folks are willing to spend on a printer for intermittent use, either at work or in the home. However, just because the machine might not get...
- Product reviews 2009-07-21
- Savvis on Cisco's Unified Computing System
- Bryan Doerr, Chief Technology Officer, Savvis and I communicated about Cisco's Unifed Computing System UCS. Here are his answers to some questions that were posed to him. Since Savvis currently operates 29 data centers (a total of 1.4 million square feet of space), his views could be seen as...
- Blog posts 2009-07-20
- Best Practices for Monitoring Cisco Unified Contact Center Enterprise With Cisco Unified Operations Manager
- This paper highlights suggested best practices for field personnel and customers. It will help enables one to effectively use Cisco Unified Operations Manager to monitor Cisco Unified Contact Center Enterprise. Cisco Unified Operations Manager referred to as Operations Manager from this point forward provides a unified view of the entire...
- White papers 2009-07-01
- Improving Patient Care with a High-Performance CampusFabric
- The University of Rochester Medical Center URMC, a large medical treatment and research campus in upstate New York, is the university's primary medical facility for education, research, and patient care. Like most healthcare providers, URMC relies on its network to deliver patient services, reduce costs, and make its operations as...
- White papers 2009-06-26
- Overall spam volume unaffected by 3FN/Pricewert's ISP shutdown
- Following last week's shutdown of 3FN/Pricewert's operations by the FTC, wishful thinkers expected a major decline in the overall spam volume, with botnet masters once again caught off guard just like it happened in November, 2008 with McColo's shutdown. However, according to numerous vendors that doesn't seem...
- Blog posts 2009-06-10
- Iomega: EMC's entry to be at the center of your home
- A little more than a year ago, EMC acquired Iomega for $213 million. Today EMC's master plan is coming into focus. Iomega is to EMC what Linksys is to Cisco: An avenue to become ubiquitous in your home. EMC thinks the consumer and home office market will...
- Blog posts 2009-06-10
- IT Consolidation with VMware and Dell Equallogic iSCSI SANs a Fully Virtualized IT Environment - Simple to Deploy, Manage and Grow
- Organizations trying to achieve higher levels of efficiency in their data center operations are broadly adopting server virtualization. To support 7x24 operations, enable advanced functionality, and extend the value of server virtualization, storage consolidation is also required. Classically, storage consolidation is a complex and expensive undertaking requiring proprietary infrastructure, expensive...
- White papers 2009-05-08
- Cloud vs sand: Google vs Microsoft
- The numbers don't lie An independent study found on-site Microsoft apps - Office and Exchange - cost 20x in capital dollars and 5x-6x more than Google Apps on a 3 year Total Cost of Ownership TCO basis. How can Microsoft compete? The debate Cloud, as...
- Blog posts 2009-05-05
- Emulex to Broadcom's merger overture: No thanks
- Emulex on Monday said its board has rejected Broadcom's unsolicited takeover offer at $9.25 a share. In a statement, Paul Folino, chairman of Emulex's board, said the Broadcom offer was an "opportunistic attempt" to get the company on the cheap. Emulex argued that Broadcom knew that the...
- Blog posts 2009-05-04
- Swine flu? What it means for IT professionals
- The US Center for Disease Control CDC has confirmed 64 cases of swine flu in the United States and as other countries including Canada (6), New Zealand (3), the United Kingdom (2), Israel (2), Spain (2), and now Germany have confirmed cases, the World Health Organization has raised the worldwide pandemic threat level...
- Blog posts 2009-04-29
- VMware wants to be your network operating system of choice
- Whenever a company changes the name of their major product you often have to wonder what level of change they are trying to signal. In the case of VMware which changed ESX to vSphere yesterday, the signal is one of intent. They could have called it vWorldDomination but that might...
- Blog posts 2009-04-22
Neighboring Terms
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