ZDNet Definition for: MTTR

Additional Resources

Justifying SOA: 12 key metrics to keep tabs on

I've had a great discussion going on over at the ebizQ site concerning the importance of measurement to SOA success. (Additional discussion is also taking place in an open forum at ebizQ.) Loraine Lawson joined the discussion, and did a stellar job of summarizing some of the...

Tags: ROI, SOA, Service, Service-Oriented Architecture (SOA), Roi/Tco, Web Services, Middleware, Enterprise Software, Software, Finance, Managerial Accounting, Joe McKendrick

Blog posts 2009-04-25

Spotlight on Austin: Anue Systems' Tommy Landry

The second part of my Spotlight on Austin series features Anue Systems,  which provides network emulators for testing real world network conditions and tool aggregation for optimizing networking and application monitoring. While Anue Systems isn't a Web or social media company that would normally fall onto my radar, it has...

Tags: Data Center, Network, Austin, Monitoring, LifeSize Communications, Tool, Network Emulation, Data Centers, Networking, Storage, Hardware, Data Management, Jennifer Leggio

Blog posts 2009-03-13

FAA outage due to 'fix-on-fail' policy

FAA outage due to 'fix-on-fail' policyThis is a surprise???Is anyone surprised that the government holds itself to a lower standard than anyone it regulates? Congress routinely exempts itself from laws that everyone else has to follow. Can you imagine the airlines being allowed to use such a policy on aircraft?...

Tags: Government, Manufacturing, Aerospace & Defense, Recruitment & Selection, Forcast, FAA

Discussion threads 2008-09-02

BMC Application Performance and Analytics

Most organizations mandate that IT Operations control spending, while also ensuring the ongoing performance of critical business services. This situation is complicated by increased complexity, growing business dependence on IT, and scarcity of skilled IT talent. The attendee will learn how to overcome these challenges using BMC Application Performance Analytics....

Tags: BMC Software Inc., Performance, Analytics, Information Technology, It Management, It service Management

Webcasts 2008-07-30

Infrastructure Performance Management Empowers You and Your Company

In addition, good Infrastructure Performance Management IPM practices improve by almost 30 percent the likelihood that performance problems will be discovered by management systems rather than end users - and good IPM practices produce 80 percent better Mean Time To Repair MTTR results. Finally, companies with good IPM practices spend...

Tags: Infrastructure Inc., NetForecast, Infrastructure Performance Management, Performance Management, Business Intelligence, Human Resources, Workforce Management, Enterprise Software, Software, Data Management

White papers 2008-04-01

Next-Generation Switch/Router Diagnostics and Debugging

The goal for a next-generation diagnostics and debugging system for switch/routers is to improve system uptime and availability by preventing the occurrence of certain types of hard errors increasing system MTBF and by improving fault isolation and resolution time reducing MTTR. These improvements can be realized by augmenting traditional reactive...

Tags: Force10 Networks Inc., Diagnostics

White papers 2007-07-01

Dell servers most deliberated

Dell servers most deliberatedDell Servers!I wouldn't wish a Dell Server on Microsoft.Dells servers are great in overall valueThe make some great servers and decent prices.Most of the people who say they avoid Dell, is doing it only on the standpoint that it is Dell. Ive talked to numrous people...

Tags: Servers, Dell Computer Corp., server, Dell Server

Discussion threads 2005-08-26

Maximum Availability Architecture

This paper describes a technical architecture that removes the complexity of designing a highly available HA architecture for your business. Maximum Availability Architecture MAA is a simple, redundant, and robust architecture that prevents, detects, and recovers from different outages within a small mean time to recovery MTTR, as well as...

Tags: Oracle Corp., Architecture, Maximum Availability Architecture, Blade Servers, Manufacturing, Databases, Enterprise Software, Servers, Hardware, Software, Data Management

White papers 2005-06-01

Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phases 3-4 of the Visible Ops Methodology

Join this webcast to gain information on the Visible Ops Methodology. Also discusses how to build an enforceable change management process that curbs the number of unplanned changes and helps reduce MTTR by allowing problem managers to rule out change as early as possible in the repair cycle. Further discusses...

Tags: ITIL Change Management, Tripwire, Change Management, ITIL, Process Improvement, Leadership, Tools & Techniques, Management, It Services, Quality, Business Operations

Webcasts 2004-10-01

Building Effective Change Management Processes for Sarbanes-Oxley: Step by Step

This webcast provides examples of ways to report on the IT controls, and provides a four step process for ensuring that the necessary preventative, detective, and corrective controls are in place and are adding value back to the organization. By creating a change management process using the ITIL framework, organizations...

Tags: Audit, Sarbanes-Oxley Act, Better Management.com, Change Management, Leadership, ITIL, Financial Accounting, Tools & Techniques, Management, It Services, Finance

Webcasts

Need ITIL Best Practices? - Building Effective & Auditable ITIL Change Management Processes in 4 Steps: Phase 2 of the Visible Ops Methodology

This webcast overviews how to build an ITIL-style configuration management database to find the highest contributors to unplanned work. This is done by finding the infrastructure with the highest MTTR, lowest change success rate, highest business impairment cost and the lowest "server to rocket scientist" ratio.

Tags: ITIL Change Management, Tripwire, ITIL, Process Improvement, It Services, Quality, Business Operations

Webcasts