People who use their brains, not their brawn, to earn a living. In the IT field, almost everyone is a knowledge worker, including analysts, programmers and operators. Although the latter carries tapes, disks and boxes of paper from one place to another, an operator's job requires more brain power than muscle power.
 | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
- Resistance to change: The real Enterprise 2.0 barrier
- Vive Le Resistance!Michael - Resistance to Change, Immunity to Change - there is a lot of activity on the "real work" beyond tech and into enacting and leveraging change agents of Enterprise 2.0 lately... great that we're all surfacing these issues in increasingly large forums.For a bit more flavor on...
- Discussion threads 2009-11-16
- 'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary
- This month marks the centenary of Management guru Peter Drucker's birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. The paper version is a keeper. Drucker's...
- Blog posts 2009-11-16
- Understanding Enterprise 2.0 Tolerances & Scale
- We're at an interesting intersection in the collaboration world where projects both large and small tend to be discussed with the same terms. This can be very confusing to the lay person since it's hard to know what sort of scale is being described. ...
- Blog posts 2009-11-14
- Saying goodbye to Zimbra
- Garbage?Garbage?It's not garbage if it works for him.Just because you're on some strange crusade to hate it doesn't mean nobody should use it.If it works for him, great.Always the right tool for the right job, always. Some things work better for some people than others.Good luck, you picked the WORST...
- Discussion threads 2009-10-26
- Windows 7's latest fan: Linus Torvalds
- Linus Torvalds, pictured at an unidentified Yodobashi store in Tokyo, Japan. Source: Chris Schlaeger click to enlarge I was determined to not write about Windows 7 today, because any analysis I wrote would get buried in all the other news. I...
- Blog posts 2009-10-22
- Is age-ism rampant in Silicon Valley and beyond?
- I recently blogged about an article focused on Silicon Valley's workforce and how the author, Tamara Carleton, believes that Boomers, Gen Xers, and Millennials can form a potent team. In the innovation lifecycle, if Boomers serve as advisors and Gen Xers as the entrepreneurs, then the...
- Blog posts 2009-10-15
- The state of US workforce technology adoption
- Did you know that among US information workers that: 35% use laptops and 76% use desktop computers? Only 11% use smartphones? 57% are optimistic about technology, but 43% are pessimistic? We know because we surveyed 2,001 US information workers that use computers...
- Blog posts 2009-10-08
- File Uneraser 1.4.5 (Windows)
- Let's consider one of the most useful file uneraser--RaidLabs File Uneraser software. This file recovery program has the main advantage--its simplicity is as far as the user is concerned. It means that the file uneraser scans a target drive automatically and selects the right solution in each given case. You...
- Software downloads 2009-10-08
- Revisiting RIM: Are the enterprise storm clouds brewing?
- In the context of the scenario...it could very well come down to iPhone v. RIM. If, as posited, businesses adopt a BYOP model. That kind of thing doesn't matter what wireless network your using, if they'll open exchange up for you to hook your iPhone to. Which may - and...
- Discussion threads 2009-09-30
- Windows 8: More early clues start to emerge
- Here's something for the developers to do:Spend 100% of their time on the current windows, until it is bug-free, secure, and stable.Also for the next Win, don't change the UI again. Please.TLZTLZ must be TAR with LZMA. TGZ TAR with gzip would be more useful.hot air for a doomed productIf...
- Discussion threads 2009-09-23
- Gen X/GenY/Enterprise 2.0: are the naysayers right?
- Boy , the silence is deafening on this one.Then I'll start. This study just confirms what many of us have suspected. You don't need to understand technology to use social technologies; just using them doesn't mean you're using them effectively; and just because you use them doesn't mean...
- Discussion threads 2009-09-14
- Online relationships: Quality vs quantity
- The right information - and the right contacts - when you need them will absolutely make the average knowledge worker so much more productive. The challenge is to filter overwhelming volume, which may be spinning out of control online in their personal lives online. by Oliver Marks
- Blog posts 2009-08-25
- Reports: HP cutting more EDS salaries
- Updated: HP is reportedly cutting salaries of EDS workers again. It's the second round of salary cuts for EDS staffers since HP acquired the services giant. According to the Dallas Morning News and television reports, EDS workers have been notified that another round of pay cuts is...
- Blog posts 2009-08-05
- Plan for Success: Knowledge Worker Training and On-Boarding Are Easy With Process Automation
- No matter how large or small a company is, employee turnover is inevitable. Although smart employers work hard to retain good people, few give enough thought to ensuring effective on-boarding of new hires that will ensure their success. Costs of recruiting, hiring, and training knowledge workers vary, ranging from 50%...
- White papers 2009-08-01
- Teams in the (Troubled) Cloud
- Not all team members are created equal I’ve had some really interesting briefings/meetings lately. If you want to understand where software executives, industry leaders, etc. are going/thinking, then read on. Let’s begin with a conversation I had with Maynard Webb....
- Blog posts 2009-07-22
- Calculating the fully loaded costs of corporate email: It's bigger than you think
- Since colleague Chris Voce and I published a pair of reports on corporate email in the cloud (one on the infrastructure and operations and one on the cost of running email on-premises or in the cloud), we have had dozens of discussions with our clients accompanied by detailed cost analyses...
- Blog posts 2009-06-22
- The Internet devalues everything it touches . . .
- Ever since I first heard about the Internet and then saw its incredible development and application across industries, I've been on the look out for the economic effects of this powerful platform technology. The specific economic influence I've been looking for is a strong deflationary trend. That's when we will...
- Blog posts 2009-06-20
- Jobs recovering from liver transplant; re-ignites debate over privacy rights
- Jobs recovering from liver transplant; re-ignites debate over privacy rightsSteve alone DOES make Apple the company it isWhat would Apple be like without Steve Jobs? We don't have to guess. We already know because Apple was without Steve Jobs for many years. If Jobs hadn't returned Apple would have disappeared...
- Discussion threads 2009-06-20
- Microsoft, Mississippi settle over software pricing
- Microsoft, Mississippi settle over software pricingWhat a huge waste of moneyI cannot believe that the state of Mississippi spent the $ necessary to get some of it's residents a few dollars refund. We'll never know but I bet after factoring in the cost per taxpayer for the lawyers fees...
- Discussion threads 2009-06-12
- H-1B legislation to watch - What it's really about
- H-1B legislation to watch - What it's really aboutDICK DURBINYou link to his page right in that top paragraph... yet you still can't get his name right?RE: H-1B legislation to watch - What it's really aboutThere are thousands of highly skilled Americans that are unemployed that are willing to take...
- Discussion threads 2009-06-05
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