(2) A database of rules about a subject used in AI applications. See expert system.
![]() | Reproduced with permission from Computer Desktop Encyclopedia. Copyright (c) 1981-2009 The Computer Language Company Inc. All rights reserved. |
Additional Resources
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- Mouse Tracks is a PC Inventory and Help Desk software package. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Mouse Tracks includes a comprehensive Help Desk module with integrated e-mail. The...
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