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Additional Resources
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Blog posts 2009-11-16
- Enterprise mobility: connecting to a world of opportunity
- Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain management.
- White papers 2009-11-09
- The business value of Web 2.0 technology.
- Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain management.
- White papers 2009-11-09
- Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7
- What this should teach you....is to look at the support forums before buying!RE: Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7Thank you for publishing this. I'm on this PC right now trying to decide whether I should get a replacement or return it...
- Discussion threads 2009-09-27
- Collaborative QoS-Information Sharing for Mobile Service Users: A Web 2.0 Business Model Proposal
- Mobile Service Providers MoSPs emerge, propelled by ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the Quality of Service QoS offered by Wireless Network Providers WNPs at a particular location and time of a mobile service usage. This paper...
- White papers 2009-09-03
- Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit report
- Pitney Bowes Customer Data Quality Platform CDQP is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with location and demographic information. For most B2C companies, accurate customer data and a single consolidated view of the customer is...
- White papers 2009-08-24
- Taobao.com Runs China's Busiest Data Warehouse on 20 Node Database Cluster
- Founded in 2003 by Alibaba.com, Taobao.com is Asia's largest online shopping Web site. The company engages in Consumer-To-Consumer (C2C) and Business-To-Consumer (B2C) trading and has a 70% share of the online market in China. Taobao.com has used Oracle Database and clusterware products since 2004, building an enterprise data warehouse to...
- Case studies 2009-08-01
- Amazon: Shares tumble late as Q2 sales fall short; quiet about Kindle
- Amazon: Shares tumble late as Q2 sales fall short; quiet about KindleAmazon for bussinesslinks of londontiffany jewellerytiffany jewelrytiffany jewellery gucci jewellery RE: Amazon: Shares tumble late as Q2 sales fall short; quiet about Kindlesure all the B2C links you
- Discussion threads 2009-07-23
- Time to Put A Stake in The Ground on Social CRM
- The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...
- Blog posts 2009-07-06
- SOA, IT and cloud governance converge into 'total services governance'
- Is it time to govern the cloud? Should it be the same governance we're working so hard to apply to service oriented architecture? These are the questions tackled at Dana Gardner's latest BriefingsDirect analyst podcast, in which I had the opportunity to chime in. (Full transcript available here.) ...
- Blog posts 2009-06-17
- Seagate uses social media to 'humanize' storage devices
- It was about two years ago that storage device company Seagate realized it had to get into the social media game. The company's initial strategy was to listen, build community and learn. So, the communications team set up a presence on Twitter, Facebook, YouTube, Flickr, and so on, and strapped...
- Blog posts 2009-06-16
- Quick'n'Dirty podcast comes alive today
- It's that time. The Quick'n'Dirty Social Media podcast with Aaron Strout launches today. Listen in at 3 p.m. PT / 6 p.m. ET at BlogTalkRadio! We're pretty excited about it -- and we're also really excited about our new logo, designed by Kenneth Lim. Thanks Kenneth! While...
- Blog posts 2009-06-04
- New podcast shows simpler yet edgier side of social media
- There are a lot of podcasts about social media. There are great ones, and there are not-so-great ones. On June 4, a new great one will debut if I do say so myself. The Quick'n'Dirty podcast because social media does not have to be complicated will debut...
- Blog posts 2009-05-20
- B2I is the new Web opportunity
- To divide the world unthinkingly into B2C and B2B ignores the reality of the Web today. We must start taking account of an emerging segment that I call business-to-individual (B2I). by Phil Wainewright
- Blog posts 2009-05-15
- TechNet Webcast: Microsoft Active Directory Rights Management Services: Installation Best Practices (Level 300)
- The attendee of this webcast will learn the best practices regarding how to deploy Active Directory Rights Management Services 9AD RMS) in the enterprise, including installation and common AD RMS Topologies used for Business to Business (B2B) and Business to Consumer (B2C) scenarios.
- Webcasts 2009-05-01
- Oracle acquiring Sun
- Oracle acquiring Sunthe Oracle logo hanging over MySqlIt will be surreal to see the mighty evil Oracle logo hanging above MySql.RE: Oracle acquiring SunMaybe this means we'll see Oracle 11g for Solaris X64 in the not-too-distant future? --DaveRE: Oracle acquiring Sunbye mysql!RE: Oracle acquiring SunI agree with the synergy......
- Discussion threads 2009-04-20
- Hooray! Oracle acquisition of Sun makes perfect sense
- Hooray! Oracle acquisition of Sun makes perfect senseYou said ..."Open source, too, may take a hit, as I don?t expect Unbreakable Linux to remain Oracle?s point on the OS arrow. Solaris will be the prime OS, meaning Oracle?s channel pipeline to Red Hat will shrink."As one WHO has a TON...
- Discussion threads 2009-04-20
- Study Says Social Media Not Useful to Close Sales. Duh.
- Jessica Tsai writes wonderfully as always at DestinationCRM about the results of a survey done by the Effectiveness Solutions Research ESR Group that tries to (and I really mean "tries to" not "succeeds at") look at effect of the use of new social media tools" on B2B sales. ...
- Blog posts 2009-04-08
- European Financial Management and Marketing Association Deploys Customized, Web-Based CRM
- The European Financial Management and Marketing Association EFMA wanted to optimize management of institutional records for 22,000 members and 120,000 associates to better understand expectations in both a Business-to-Business (B2B) and Business-to-Consumer (B2C) relationship contexts and record and keep track of all multichannel interactions to facilitate on-target service offerings. The...
- Case studies 2009-04-01
- Microsoft rolls out Silverlight 3 beta and more developer goodies
- Microsoft rolls out Silverlight 3 beta and more developer goodiesSweet!Silverlight is a fantastic tech and is highly innovative.So? It's irrelevant.Silverlight is irrelevant. I expect the only thing that will ever unseat Flash as a multimedia widget will be some future open-source/no-license/no-hassle solution. Microsoft was fooling itself if it thought that...
- Discussion threads 2009-03-18
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